Sew Sisters Quilt Shop

Sew Sisters Store Policies

At Sew Sisters Customer Service is our top priority. We strive to service your needs whether you are shopping online or in person. Warmth, helpfulness and friendly smiles are what you can expect at Sew Sisters every day!

Sew Sisters are dedicated to providing you with the best possible prices on fabric, books, notions, batting and patterns. The majority of our fabric is priced under $16.99/metre and we always have at least 300 bolts of sale fabric for $8.99/metre. For Canadian residents you can shop with us knowing that you will not be charged any extra duties, taxes, handling fees when the package is delivered to your door AND our prices are comparable to most American quilt shops.

Our goal is to ship all internet orders within one business day. Fabric is sold by the metre.

Shipping Charges

Sew Sisters believe in spending money on fabric not postage! We are offering the most competitive shipping rates for a quilt shop in the country!

In order to continue bringing you wonderful sales and promotions we charge flat rate shipping of $9.99 within Canada during special events. 

 

Order Total Canada USA International*
$0 - $19.99 $4.99** $12.99 Actual Postage
$20.00 - $100 $8.99** $12.99 Actual Postage
Over $100** Free** $12.99 Actual Postage

 

*A note on International Shipping Charges. Canada Post does not have flat rate mailers. We charge you only the actual amount of postage that we must pay to get your fabric to you. Thank you for your understanding.

** Except during sales and promotions when we reserve the right to charge a flat rate shipping fee of $9.99.

Payment Options

Sew Sisters accept payment by Visa or Mastercard Credit Cards, Paypal, or money order. Please note that we do not accept Debit Cards online, including Visa Debit Cards. If you are not comfortable shopping online we are happy to take your order by phone. Please call us at 416 633-8800

Money orders may be sent to:
 
Sew Sisters Quilt Shop
3961 Chesswood Drive
Toronto, ON  M3J 2R8

Returns Policy

We are proud of our products and services and stand behind them 100%! If we have made a mistake please let us know and we will make it right! If you receive something that isn’t as you expected please return it to us within 30 days for a full refund. Postage fees are non-refundable.

 

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.


We use regular Malware Scanning.


Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

For your convenience we may store your credit card information longer than 30 days in order to expedite future orders, and to automate the billing process.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:


Help remember and process the items in the shopping cart.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, It won't affect the user's experience .

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

We agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email newsletter.

If at any time you would like to unsubscribe from receiving future emails, you can email us at judy@sew-sisters.com
Follow the instructions at the bottom of each email newsletter and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Sew Sisters Quilt Shop Inc.
3961 Chesswood Dr
Toronto, ON M3J 2R8
Canada
judy@sew-sisters.com
4166338800

Sew Sisters Quilt Shop
3961 Chesswood Drive
Toronto, ON M3J 2R8
416 633-8800
SHOP HOURS
Mon - Fri: 10:00 - 5:30
Saturday: 10:00 - 5:00
Sunday: Closed
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